Shipping and Handling

Shipping and handling charges are based on the total size and weight of your order. Oversized or heavy items will have an additional shipping cost. This charge cannot be calculated until your order has been prepared.

If there is no rush on the order, we will ship using the most cost-effective service available.  We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.  You may elect to change or specify the service used for shipping your order.

We offer both UPS and FedEx services and USPS as requested for shipping to the continental US.  Shipments to Alaska, Hawaii, and international orders will have an additional shipping cost applied and are shipped only via UPS.

Services and estimated time to be delivered:

(Transit time listed refers to normal business days, excluding holidays.)

UPS services include:                         FedEx services include:

·         Next Day Air (1 day)                          Ground (1-9 days)

·         2^nd Day Air (2 days)                            Home Delivery (1-9 days)

·         3 Day Select (3 days)                          Smart Post (1-10 days)

·         Ground (1-9 days)

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii, and international Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.

If you provide an email address and request the tracking number for your shipment, we will contact you via email with the details of your package (ship date, estimated arrival date, tracking number).

Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.

Sales Tax

Payment Methods

Backordered Items

Policies

Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.